Receive A Free Mesh Wash Bag With Any Garment Over $89

Find help with our Frequently Asked Questions below. If you are unable to find the information you are looking for below, please don't hesitate to reach out to our team via email at support@bellaviemd.com, such that one of our customer care representatives can further assist you.
Thats a great question! There are a few ways to get in touch.

Send Us an Email

Get in touch, send us an email to support@bellaviemd.com, and one of our customer representatives would be happy to help you out.

Shoot Us a Text

Yeah, we text too. You can reach a member of our team via text message at (908) 332-8833.

Chat with Us

Send us a chat by clicking the small BellaVie MD Live Chat widget, which can be found on the bottom right corner of your screen.

All orders are processed 1 to 2 business days after they have been placed.

Typically, orders are delivered within 5 to 7 days from date of purchase, but expedited shipping options are available at checkout.

We also offer free shipping on all orders with a subtotal of $99 or more. Please note that the discount is applied automatically at checkout, and provides free standard shipping on all qualifying domestic orders.
Promo codes can be specific to dates, products or minimum total amount. All promotional offers, emails and sales, including the new customer 10% off discount cannot be combined with any other offer and excludes all sale items. If you are experiencing an error with your promo code please refer to the email or website and look for the following: Expiration Date, Excluded Brands, Spend Requirement. For questions or assistance with a promo code please contact Customer Service.

BellaVie MD account holders that sign up for a free account regularly receive emails with discounts and promotional specials. If you would like to receive BellaVie MD emails, please sign up for a free account and you will be added to our mailing list.

BellaVie MD charges sales tax in every U.S. state except those that do not have a sales tax:

  • Alaska
  • Delaware
  • Montana
  • New Hampshire
  • Oregon
At BellaVie MD we take your security seriously and go above and beyond to protect your information.

Your credit card information is transmitted to us through a highly secure SSL connection, which cannot be intercepted. Once in our system your credit card information is encrypted, meaning no one has access to that information at any time.

We are under a strict quarterly security audit and purge all credit card information after 60 days.

You may check the status of your order instantly with BellaVie MD's convenient order status page at: www.bellaviemd.com/a/track.
If your order has not yet shipped, you may cancel your order by logging into your account. Once you have logged in, go to "Order History" then click the "Would you like to change this order?" link. You'll be directed to a page that presents a summary of your order. Simply click the "cancel" link at the bottom of the page and your order will be immediately canceled. A refund is not necessary as BellaVie MD does not charge your credit card until your order has shipped.

To return an item, please email customer service at support@bellaviemd.com to obtain a Return Merchandise Authorization (RMA) number.

After receiving an RMA number, place the item securely in its original packaging with a completed return form, and mail your return(s) to the following address:

BVMD Inc.

Attn: Returns

RMA # 0000-0000

99 Wall Street #147

New York, NY 10030

Return shipping charges will be paid or reimbursed by us, once the condition of the returned items has been evaluated and the return has been processed.

Please allow up to two weeks for the return to be processed, at which time a refund, credit or exchange will be made. If you wish to inquire about your return please call Customer Service or log into your account and track your return progress under www.bellaviemd.com/a/returns. We reserve the right to refuse or deny any return requests or refunds at any time based on policy or program abuse.

BellaVie MD will email a Shipment Confirmation that details your order and shipment date.
Out of Stock means BellaVie MD does not currently have inventory for the item. In most cases, the item has been ordered and is on its way to our warehouse. The estimated time of arrival is often dependent on the manufacturer.
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